Reports that show how people search inside your application

“The audit showed that our top failed queries were asking for store opening times, not products. We had assumed ranking was the problem for months. The report was blunt in places, which we needed.”

“Having a monthly brief means our content calendar finally reacts to phrases people actually type, rather than phrases we invent in workshops.”

“The half-day was tightly run. We left with a synonym draft we could argue about productively instead of starting from a blank spreadsheet.”

“Useful diagnostic before we committed budget. One mild caveat: we wished we had scheduled the follow-up earlier—our internal approvals took longer than the assessment itself.”